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Welcome to American Printer Service, Inc.
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American Printer Service, Inc.
Corporate Office
(Parkside Business Center)
7933 SW Cirrus Drive, Ste. 23F
Beaverton, OR 97008

Phone: 800-367-8214
Fax: 503-620-4838

HOURS: Monday - Friday
7AM - 4PM
(Office Closed For Lunch 11AM - 12PM)

Email: (

American Printer Service, Inc.
Seattle Branch
23616 Edmonds Way, Ste. 101
Edmonds, WA 98026

Phone: 800-367-8214
Fax: 503-620-4838

HOURS: Monday - Friday
8AM - 5PM (PST)
(By Appointment Only)

Email: (

American Printer Service, Inc. - Contact Us
It is the policy of American Printer Service, Inc. to be as accessible to our customers as possible. We value each and every customer and we have worked hard to build a solid reputation for both excellent Customer Service AND Technical expertise within the industries of Laser Printer Repair, Dot Matrix Printer Repair, and Thermal Printer Repair.

One of the things you may appreciate about American Printer Service, Inc. is that we do not employ a phone tree of any sort. All calls are answered by an actual person... imagine that! No searching through hundreds of buried web pages for an email address and no wading through endless phone trees. If you would like to speak with an American Printer Service, Inc. representative, just give us a call or send us an email! We'll get back to you as soon as possible and we respond to ALL emails and phone calls (unless SPAM!), usually within a couple of hours. After hours (or Holiday) communication will be answered on the next business day.

If you happen to call us during our off hours or during our lunch hour, your call will be answered by our local Answering Service. They will ask you a few short questions in order to expedite getting us your information. If you are leaving Service Request information with our Answering Service, please note that you'll be placed on our schedule in the order the call was received. If you are leaving a toner order with our Answering Service, please make sure you leave the correct model number, make of the printer, and quantity of the requested toner. WE TYPICALLY DO NOT return calls / toner orders placed with our Answering Service as we end up playing "phone tag" with people and it leads to a delay in having a Technician onsite our your order being fulfilled. If you've placed a Service Request or a toner order with our Answering Service and having seen an APS, Inc. Technician within a day or haven't received your order with 3-5 business days, please contact us again.

Throughout this site, the sidebar to your left has most of the contact information for American Printer Service, Inc. Thank you for taking an interest in our Company and we look forward to providing your business with the best, fastest, and highest quality printer repair service you've ever experienced!

All phone calls are routed through our Corporate Offices in Portland, Oregon.

Need Service For Your Laser, Thermal, or Dot Matrix Printer?
American Printer Service, Inc. has Technicians throughout the Portland Metro and Seattle Metro areas of Oregon and Washington State. If you need service for your laser printer, thermal printer, or dot matrix printer, please feel free to send us an email or give us a call and we'd be happy to assist you. We also work outside the areas of Portland and Seattle so if we have to do a little traveling to get to you, that's OK!

We do accept In-House Service (Drop Off) at our OREGON FACILITY ONLY. In-House Service for our Washington State location is by appointment only. Please let us know when you call or email if you would like to have your printer serviced In-House instead of Onsite (your location). For residential customers, APS, Inc. ONLY accepts In-House Service Requests.

If you have the following information handy when you call in, or include it in your email, it will help streamline the process of resolving your printer repair issues:

Make AND Model (i.e. - HP LaserJet 4250)
Short Description of Problem(s) You're Experiencing
Physical Location of Business
Contact Person and Phone Number (This person should know about the printer and its issues.)

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